SERVSIG

Home | Awards | SERVSIG Events | Conferences | Research | Teaching | Membership | History | SERVNET |Officers| Facebook | LinkedIn
History

We dedicate this page to the past SERVSIG leaders who have volunteered their time and energy to make SERVSIG a preferred special interest group for services professionals. Therefore, we are in the process of recreating and compiling all information regarding previous SERVSIG officers, awards commitees, and special committees. We do recognize that the information listed below may be inaccurate and incomplete. If you would like to add information to this list, please email Ravi Jillapalli, SERVSIG Electronic Media Officer, at ravi.jillapalli@txstate.edu.

  • SERVSIG Chairs (Inception 1993):
    • 1993-1995       Ray Fisk
    • 1995-1997       Joby John
    • 1997-1999       Lauren Wright
    • 1999-2000       Steve Grove
    • 2000-2001       Mark Gabbott
    • 2001-2002       Sue Keaveney
    • 2002-2003       Dwayne Gremler
    • 2003-2004       Kevin Gwinner
    • 2004-2005       Steve Grove
    • 2005-2006       Eileen Bridges
    • 2006-2007       Mike Brady
    • 2007-2008       Mike Dorsch
    • 2008-2009       Ray Fisk
    • 2009-2010       Tom Baker
    • 2010-2011       Tom DeWitt
    • 2011-2012       Sabine Moeller
    • 2012-2013       Mark Rosenbaum
    • 2013-2014       Werner Kunz
  • SERVSIG Officers:
    • 2013-2014:
      • Co-Chair: Mark Rosenbaum
      • Co-Chair Elect: Werner Kunz
      • Legacy Officer: Ray Fisk
      • Past Chair: Sabine Moeller
      • Mentoring Officer: Lerzan Aksoy
      • Communications Officer: Carolyn Massiah
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: TBA
    • 2012-2013:
      • Chair: Mark Rosenbaum
      • Chair Elect: TBA
      • Legacy Officer: Ray Fisk
      • Past Chair: Sabine Moeller
      • Mentoring Officer: Werner Kunz
      • Communications Officer: Carolyn Massiah
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: Clay Voorhees
    • 2011-2012:
      • Chair: Sabine Moeller
      • Chair Elect: Mark Rosenbaum
      • Legacy Officer: Ray Fisk
      • Past Chair: Tom DeWitt
      • Mentoring Officer: Tillmann Wagner
      • Communications Officer: Carolyn Massiah
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: Clay Voorhees
    • 2010-2011:
      • Chair: Tom DeWitt
      • Chair Elect: Sabine Moeller
      • Past Chair: Tom Baker
      • Mentoring Officer: Sterling Bone
      • Communications Officer: Clay Voorhees
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: Mark Rosenbaum
    • 2009-2010:
      • Chair: Tom Baker
      • Chair Elect: Tom DeWitt
      • Past Chair: Ray Fisk
      • Mentoring Officer: Deanne Brocato
      • Communications Officer: Clay Voorhees
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: Mark Rosenbaum
    • 2008-2009:
      • Chair: Ray Fisk
      • Chair Elect: Tom Baker
      • Past Chair: Mike Dorsch
      • Mentoring Officer: Deanne Brocato
      • Communications Officer: Clay Voorhees
      • Electronic Media Officer: Ravi Jillapalli
      • Programs Officer: Mark Rosenbaum
  • Christopher Lovelock Career Contributions Committee:
    • 2012
      • Amy Ostrom (Chair)
      • Clay Vorhees
      • Martin Wetzels
      • Dawn Iacobucci
      • Ray Fisk
    • 2011
      • Mike Brady (Chair)
      • Dawn Iacobucci
      • Amy Ostrom
      • Valarie Zeithaml
      • Vikas Mittal
    • 2010
      • Bo Edvardsson (Chair)
      • Mike Brady
      • Amy Ostrom
      • Steve Tax
      • Richard Chase
    • 2009
      • David Bowen (Chair)
      • Thorsten Hennig-Thurau
      • Sabine Moeller
      • Valarie Zeithaml
      • Jochen Wirtz
    • 2008
      • Thorsten Hennig-Thurau (Chair)
      • Steve Brown
      • Kathleen Seiders
      • Jochen Wirtz
      • Steve Vargo
    • 2006
      • Ray Fisk (Chair)
      • Tor Andreassen
      • Karen Kennedy
      • Kay Lemon
      • Jochen Wirtz
    • 2005
      • Christopher Lovelock (Chair)
      • Bo Edvardsson
      • Mary Gilly
      • Sue Keaveney
      • Pam Kennett
    • 2004
      • Mark Gabbott (Chair)
      • Mary Jo Bitner
      • Bill Faranda
      • Jos Lemmink
      • Parsu Parasuraman
    • 2003
      • Steve Grove (Chair)
      • Pratibha  Dabholkar
      • Eric Arnould
      • Roland Rust
    • 2002
      • Mark Gabbot (Chair)
      • Ruth Bolton
      • Scott Kelly
      • Chuck Lamb
      • Valarie Zeithaml
    • 2001
      • Steve Grove (Chair)
      • Evert Gummeson
      • Sharon Beatty
      • Doug Hoffman
      • Amy Smith

  • SERVSIG Best Services Paper Committee:
    • 2012
      • Michael Hartline (Chair)
      • Tillmann Wagner
      • Tracey Dagger
      • Melton Horace
      • Kevin Gwinner
    • 2011
      • Dwayne Gremler (Chair)
      • Doug Grisaffe
      • Mike Hartline
      • Jill Sweeney
      • Tillmann Wagner
    • 2010
      • Andrea Ordanini (Chair)
      • Sterling Bone
      • Shashi Matta
      • Thorsten Gruber
      • Janet McColl-Kennedy
      • Tracy Meyer
    • 2009
      • Stefan Michel (Chair)
      • Werner Kunz
      • Andrea Ordanini
      • Clay Voorhees
      • Kay Zhang
    • 2008
      • Sabine Moeller (Chair)
      • Lloyd Harris
      • Stefan Michel
      • Clay Voorhees
      • Linda Price
    • 2007
      • Stephen J. Grove (Chair)
      • Tom Baker
      • Dwayne Gremler
      • Sylvia Long-Tolbert
      • Sabine Moeller
    • 2006
      • Rod Brodie (Chair)
      • Piyush Kumar
      • Kathleen Seiders
      • Steve Tax
      • Janet Wagner
    • 2005
      • Kay Lemon (Chair)
      • Michael Bowers
      • Michael Dorsch
      • Kevin Gwinner
      • Inger Roos
    • 2004
      • Christopher Lovelock (Chair)
      • Mike Brady
      • Gill Hogg
      • Joby John
      • Steve Vargo
    • 2003
      • Lance Bettencourt (Chair)
      • Thorsten Hennig-Thurau
      • Jill Sweeney
      • Matt Meuter
    • 2002
      • Kevin Gwinner (Chair)
      • Eileen Bridges
      • Adam Finn
      • Greg Marshall
      • Amy Ostrom
    • 2001
      • Dwayne Gremler (Chair)
      • Linda Price
      • Steve Tax
      • Mike Brady
      • Neeli Bendapudi
 
Copyright ©2006 SERVSIG. All Rights Reserved.