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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
NADI-Cercle Research Center, Namur (Belgium) Full-time Teaching Assistant in Service Marketing / Management (PhD-track position)Application deadline: 30 April 2026 The selected candidate will have the opportunity to pursue a PhD...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Call for papers for a Special Issue of Psychology & Marketing The Psychology of Agentic AI: Autonomy, Identity, and Human–Agent Symbiosis Guest editors: Pitardi V, Heirati N, Wirtz J, &...
Call for papers for a Special Issue of Marketing Theory Care for and within Marketing Theory Guest editors: Skålen P, Chatzidakis A, von Koskull C, & Mele C Deadline: 1...
Deadline (500-w abstract): 15 April 2026 We are happy to announce the 6th Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS 2026) hosted by the Institute of Technological Innovation, Market Development...
Department of Management, Aarhus BSS Graduate School, Aarhus University, Denmark 2 PhD positions: “Decoding Danish Firm Innovativeness from the Consumer Perspective” Application deadline: 7 April 2026 Aarhus BSS Graduate School,...
Guest article by Floriane Goosse, Dominik Mahr, and Wafa Hammedi — winners of the 2024 AMA-SERSVSIG Conference Best Paper Award and the QUIS 2025 Best Paper with Social Impact Award for their paper Empowering the Visually Impaired:...
Madrid, February 14, 2026 by Werner Kunz The 2026 AMA Winter Academic Conference marked a historic milestone as the first-ever Winter AMA held outside the United States in Madrid, Spain....
by Werner Kunz On February 12th, the 5th Innovation Index Coalition (IIC) Summit was held at Universidad Carlos III de Madrid, bringing together an international network of scholars and partners...
Call for papers for a Special Issue of the Journal of Service Theory and Practice. Immersive Technologies and Sensory Service Experiences: Redefining the Customer Journey and Value Creation in the...
Call for Papers for a Special Issue of the Service Industries Journal. Phygital Service Experiences: Redefining Consumer Journeys in Hybrid Ecosystems Guest-editors: Ishaq MI, Raza A & Talpur, QA Deadline: 30...